Effective Date: December 21, 2025
At Creda Escrow Company ("Creda," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our escrow services, website, and mobile applications.
To facilitate secure transactions and comply with financial regulations, we collect the following types of information:
Personal Identifiers: Name, mailing address, email address, phone number, and Social Security number or Taxpayer Identification Number.
Verification Data: Government-issued identification (Driver’s License, Passport), date of birth, and biometric data if required for identity authentication.
Financial Information: Bank account numbers, wire transfer instructions, credit card details, and source of funds documentation.
Transaction Details: Information regarding the underlying agreement (e.g., real estate contracts, bill of sale), purchase price, and disbursement instructions.
Technical Data: IP address, browser type, and usage patterns collected through cookies and similar tracking technologies.
We use your data primarily to manage your escrow account and fulfill our fiduciary duties:
Identity Verification: To prevent fraud, money laundering, and ensure compliance with "Know Your Customer" (KYC) regulations.
Transaction Processing: To hold, manage, and disburse funds according to the terms of your escrow agreement.
Communication: To provide status updates, respond to inquiries, and deliver legally required notices.
Legal Compliance: To comply with subpoenas, court orders, and reporting requirements from financial regulators.
We do not sell your personal information. We only share data with third parties in the following circumstances:
Service Providers: With trusted vendors who assist in our operations (e.g., identity verification services, secure cloud storage, and banking partners).
Transaction Parties: With other parties involved in your transaction (e.g., the buyer/seller, real estate agents, or legal counsel) as necessary to complete the escrow.
Legal Necessity: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Creda Escrow Company employs industry-standard security measures, including end-to-end encryption, multi-factor authentication (MFA), and regular security audits. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
We retain your personal and transaction information for as long as necessary to fulfill the purposes outlined in this policy and to comply with statutory retention periods required by financial and real estate laws.
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data (subject to legal retention requirements).
Opt-out of certain marketing communications.
If you have questions about this Privacy Policy or our data practices, please contact our Data Privacy Office:
Creda Escrow Company
Address: 70 The Esplanade #401, Toronto, ON M5E 1M1, Canada.
Email: info@credaescrow.com
Phone: (581) 531-0540
